1. All accepted papers will be arranged for oral presentations.

2. At least one author of each paper must attend the conference and present the paper.

3. Each speaker will be given 20 minutes, including 5 minutes for questions.

Conference Program (Last Updated: 10/04/2013)


Session A1: Service Science

 (14:00-15:40pm, April 11, 2013)

ID 46:  A General Self-Adaptive Reputation System Based on the Kalman Feedback

ID 53: A Method for Predicting Perishing Services in a Service Ecosystem

ID 56: Complex Network-oriented Analysis on Business Service Ecosystem

ID 69: The Reduced Knowledge System with the Case Method on the Course of Service Science Management and Engineering

ID 75: Service Ecosystem Evolution and Controlling: A Research Framework for the Effects of Dynamic Services


Session B1: Service Management

 (14:00-15:40pm, April 11, 2013)

ID 12:  Service Innovation Research in the World: A Bibliometric Analysis

ID 16: Empirical study on the Relation between Customer Experience and Behavioral Intentions

ID 23: Research on Service Quality Management based on Statistical Process Control Theory

ID 31: Resource and Collaboration Models for Cultural Performance Service Ecosystem

ID 37: Framework of Reputation Aggregation Management for Service-Oriented Business Ecosystems


Session C1: E-Service & Service Computing

 (14:00-15:40pm, April 11, 2013)

ID 15:  A Data Management and Analysis System in Healthcare Cloud

ID 32: A Study of Tourism Destination Official Microblog Marketing Based on Content Analysis

ID 38: The Design and Implementation of an Internet Public Opinion Monitoring and Analyzing System

ID 43: An Adaptive Recommendation Mechanism of Enterprise Service Collaboration

ID 79: Research on Key Issues about Seafloor Observatory Network


Session A2: Applications and Industry Practice

 (16:00-17:40pm, April 11, 2013)

ID 66: User-driven Service Innovation in a Smarter City Living Lab

ID 77: Design of Data Management System for Seafloor Observatory Network

ID 84: A Service Mode of Expert Finding in Social Network

ID 93: Mining Human Attractiveness from Chinese Dating Game Show If You are the One

ID 94: A Hierarchical Service Community Model for Cross-Organizational Service Management


Session B2: Service Engineering

 (16:00-17:40pm, April 11, 2013)

ID 11: Consumer-Centered Cloud Services Selection Using AHP

ID 48: Application of PCM Based Image Segmentation in SOA Based System

ID 60: Simulation in Cloud Computing Environment

ID 88: A Study of the Education Practice of Software Service Engineering as a Discipline

ID 89: Design and Implementation of Communication Protocol of Sea-floor Observatory


Session C2: E-Service & Service Computing

 (16:00-17:40pm, April 11, 2013)

ID 65: A Context-Aware Service Selection Mechanism Based on Hidden Markov Model

ID 73: Services based Agent for Monitoring eGovernment Sites in Indonesia

ID 76: WSCN: Web Service Composition Based on Complex Networks

ID 82: Performance Evaluation of Composite Web Service Based on Transaction

ID 90: An Integrated Collaboration Model of Public Services in Construction Supervision



Session A3: Service Management

 (10:30-11:50am, April 12, 2013)

ID 58:  A Cloud Manufacturing Service Management Model and Its Implementation

ID 59: Critical Success Factors in IT Service Management Implementation: People, Process, and Technology Perspectives

ID 60: Customer Reactions to Fellow Customer Misbehavior

ID 81: A QoS-aware Service Collaborative Evaluation Algorithm to Support Service Coordination in Multi Domains


Session B3: Service Engineering

 (10:30-11:50am, April 12, 2013)

ID 18: Suitable Database Development Framework for Business Component Migration in SaaS Multi-tenant Model

ID 67: Dynamic Resource Provisioning and Scheduling with Deadline Constraint in Elastic Cloud

ID 78: Services Enhancing Usage of Large Equipments in a Private Cloud

ID 92: Empirical Research on the Status Quo of Knowledge Management and Countermeasures in High-star Hotels in China


Session C3: Intelligent Computing & Big Data

 (10:30-11:50am, April 12, 2013)

ID 28: A Domain-based Data Distribution Strategy for Fault Tolerance

ID 30: An Artificial Bee Colony Algorithm Based Optimization Method for Service Network Customization

ID 80: A Dynamic Resource Balance Algorithm for Multi-Tenant Placement Problem in SaaS

ID 91: GPU-Accelerated Standard and Multi-Population Cultural Algorithms